What is E-Commerce? E-commerce, which emerged in 1995 with the widespread use of the internet, refers to all processes on platforms that allow products and services to be bought and sold online effortlessly. E-commerce, which has gained momentum with technological advancements, has completely changed shopping habits both in our country and globally. Previously, products visible in stores, markets, and supermarkets had to be visited in person, but with the e-commerce concept, we can now purchase any product from the comfort of our computers or mobile phones.
E-commerce encompasses many processes. The seller stores their products and shares technical information, prices, and shipping details on their website. When the buyer makes a purchase, the seller prepares the product and ships it to the requested address.
In recent years, e-commerce has become the most important sales and marketing channel for countries and companies. In Turkey, TÜSİAD, which publishes annual reports on this topic, revealed that in 2019, 1.36 billion products were purchased through e-commerce channels, with an average purchase amount of 99.5 lira. E-commerce, which shows regular growth each year, has led to the development of various concepts and strategies by experts in the field.
Sellers who want to market their products and services through e-commerce turn to professional solutions to manage the process correctly. Sellers, who have to manage a wide range of activities such as product management, tax regulations, payment and shipping integration, customer relations, logistics, and personnel management, find it easier to manage their operations with automation software developed by experts in the field.
Features of Comwize E-Commerce Software
E-Commerce Management An e-commerce platform requires modules that serve general operations, such as product management, category management, payment system integrations, shipping tracking integrations, and marketplace integrations. Comwize allows you to manage the system effortlessly with its specially designed modules for all these processes.
E-Export Management Do you want to engage in international sales? With Comwize, you can configure the entire system according to countries, set product prices by country, and have shipping and payment systems for each country.
Customer Relationship Management During and after the sales process, Comwize records offers, calls and communication records, visits, and other notes that may be useful for your business. It allows you to view all customer records with just a few simple steps whenever needed and helps save time by enabling you to reuse saved offer templates.
Financial Tools E-commerce platforms are legally similar to any physical store. Just as a physical store has accounts receivable records, cash transactions, bank transactions, invoices/e-invoices, and e-collection, e-commerce platforms need to manage the same processes. Comwize’s integrated structure handles these processes on your behalf, providing you with extra freedom.
Production Management Tools The production module within Comwize allows you to easily record or perform tasks such as production planning based on orders, creating and managing production units, creating and tracking production requests, inventory management, warehouse management, and production recipes.
Purchasing and Shipping With Comwize, stock control, warehouse management, shipping tracking integration, and supplier management are available through simple and easily accessible menus. Integrating the module of your chosen shipping company into the system is possible with just a few clicks and confirmations.
Personnel Management Although e-commerce takes place in a virtual environment, human resources are needed for the processes carried out behind the scenes. Therefore, all the modules you need are available in Comwize e-commerce software. Comwize effortlessly manages your obligations such as personnel files, leave and health report documents, advance and salary payments, insurance, and other legal procedures.
