Myhome Decided to Walk with Comwize in Its Digital Transformation Journey
My Home Halı, one of the most established carpet weaving companies in Turkey, has a history of three generations dating back half a century. It offers you the flawless lines of thousands of years of tradition by blending them with art. My Home Halı has an original, innovative and limitless portfolio in terms of product variety and design. My Home Halı, which is involved in the production process of the carpet from beginning to end with its expert team, carries out all stages in-house, from the collection of select wools to spinning, dyeing and weaving. It creates its own trend by meticulously following the latest design trends and R&D studies in the world. My Home Halı, which adopts the quality and trust policy as its mission, has adopted the principle of providing the best service to its customers in sales and after sales.
Need for Change, Expectations and Goals
Having more than one company , Myhome operates in corporate, B2B and B2C service models. There are 12 different websites actively operating under Myhome . Myhome has started a comprehensive search for B2B and B2C E-Commerce ERP solutions in order to meet its operational needs and increase efficiency in the digital transformation process. Myhome, which wants to cope with the increasing workload and complex operational processes, needed a centralized and integrated system where it can monitor critical business functions such as warehouse management , current account tracking , average maturity analysis and sales turnover in 12 different website management. Aiming to manage the digital management processes of all its brands smoothly, quickly and from a single screen, Myhome preferred Comwize software solutions, which stand out with its flexible structure and comprehensive modules.
Evaluation and Solutions Used
Entranet Software implemented Comwize solutions to meet the digitalization needs of My Home as a result of comprehensive business process analyses. Critical business areas such as management, product management, order management, unlimited pricing management, stock tracking, finance and accounting processes, order and dealer management, campaign management, multi-language and multi-currency support for 12 different websites operating in both B2B and B2C service models were structured in an integrated manner, including CRM .
Implementation and Distribution Process
Cargo tracking systems , current payment integrations , e-collection systems , order management modules , POS applications , e-invoice infrastructures , customer cards and business partner applications have begun to be actively used on Myhome's websites.
Each website was managed according to its own operational structures and critical processes such as order, payment and current account management of the company it was affiliated with. Orders and transactions were separated on a site basis and tracked specifically for the relevant companies. A detailed and flexible structure was also provided on the web members and business partners side. Special pricing can be made for each business partner, discount rates are defined and special campaigns are implemented through the sites. Myhome also has the flexibility to offer a single product group for sale through different websites and company breakdowns through the same ERP infrastructure.
Comwize Effect and Project Results
With Comwize solutions, Myhome began to manage its operations more efficiently and made its market growth sustainable.
- The management of 12 different websites was digitalized, ensuring full optimization of the processes.
- A significant increase in sales was achieved through email marketing methods.
- The site's ability to respond quickly, unlimited pricing features, server services and integrations have increased the number of visitors.
- Thanks to the marketplace, order, shipping and payment integrations, all processes were easily managed from a single screen.
- Different campaigns were designed and implemented simultaneously for each website.
- Fast access was provided to thousands of daily orders and users.
Experience and Advice
Comwize, with a deep-rooted history spanning over twenty years, has been a reliable solution partner of ours since the first day we started working with them. They brought all our websites to life in the shortest time possible and activated our applications without any problems.
Thanks to its flexible infrastructure that offers design freedom, we have achieved the website structure we needed in a short time with the support of expert and experienced technical teams. We reach thousands of our customers without any problems and can easily reach our goals by acting quickly. One of the most important elements in this process was the trust they provided us.
We have not encountered any problems in all our integration processes. Being able to manage all our operational processes with a single click from a single screen has greatly increased our efficiency. We definitely have no hesitation in recommending the Comwize team thanks to their excellence and professionalism in this long-standing collaboration.
