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References
Akif TEKBACAK - Founder
Akif TEKBACAK
Founder
perdesiparisi.com

perdesiparisi.com; flexible structure, comprehensive functional modules   and the superior solutions it offers   Comwize   preferred software.

 

Perdello Home Textile and Decoration aims to be among the reliable and preferred companies in its sector and carries out its activities within the framework of the "sustainable quality" policy.

Founded in 1973, Perdello has quickly become a well-known brand in the curtain systems sector thanks to its emphasis on quality and determination to achieve the difficult, and has never compromised on its principles and values since the day it was founded.

The company's unchanging principles have always been quality , flawless service and on-time delivery . Perdello Home Textile Products and Equipment Marketing Ind. Trade Inc. continues its activities with the same determination today and continues to be the symbol of trust in the sector.

Need for Change, Expectations and Goals

Attaching great importance to product diversity, Perdesiparisi.com carries out meticulous work while preparing curtain options and aims to meet the needs of its customers completely with an understanding that never compromises on quality . The main purpose of the company is to reach a wide customer base on a global scale, to change the atmosphere of every environment by offering modern curtain solutions special for living spaces in a digital environment and to start the digitalization journey in this direction.

Perdesiparisi.com, which wants to establish a strong structure in the field of B2C e-commerce , aimed to manage its digital management processes smoothly , quickly and effectively from a single screen . In line with this goal, it preferred Comwize software with its flexible structure, wide-ranging functional modules and superior solutions.

Evaluation and Solutions Used

As a result of comprehensive business process analysis, Entranet Yazılım implemented Comwize solutions to meet the digitalization needs of Perdesiparisi.com .

Perdesiparişi.com website has been structured in an integrated manner with Comwize B2C solutions , which include comprehensive modules covering critical processes such as product management , order tracking , unlimited pricing management , stock tracking , customer relations management , cargo and payment integrations , beyond the standard software available on the market.

Taking steps towards the goal of delivering modern and creative curtain options to its customers with the power of technology, Perdesiparisi.com has once again demonstrated its difference in the sector by implementing innovative solutions thanks to the digital infrastructure provided by Comwize.

Implementation and Distribution Process

Perdesiparisi.com has started to actively use applications such as contents, videos, campaigns, e-invoice, cargo integration, order module, price lists, website management, comments, visual adding features, payment POS and bank integrations, barcode applications and marketplace integration for the fine tulle curtains, satin and tulle backdrop curtains, roller blinds and many other product types in its product range.

In order to improve the customer experience, video tutorials that can instantly answer frequently asked questions such as “How to measure curtains?” and “How to make returns and exchanges?” were put into service, and direct communication with the customer was established. In addition, the automatic measurement and price calculation module provided instant price information to customers, significantly speeding up the purchasing process.

Product filtering features allow products to be found quickly and easily according to criteria such as fabric type, color, pattern, price and brand; while category-based organization offers ease of access to customers. Clear presentation of product details with high-resolution images, product viewing, detailed product descriptions, fabric features and usage instructions enriched the e-commerce experience.

With cargo integration, instant tracking of orders and estimated delivery time information were added, providing transparency and trust in delivery processes. Multi-language support for domestic and international sales and price display in different currencies provided fast solutions to global customer demands. In the background, comprehensive ERP integration was provided for order, invoice and customer relationship management, and operational processes began to be managed smoothly through a single system. Customer communication and after-sales support processes were accelerated with the CRM system, thus increasing customer satisfaction.

Comwize Effect and Project Results

  • With ERP integration, processes are easily managed from a single screen.
  • Web management has been digitized and 100% optimized.
  • There was an increase in the number of daily visitors and orders, and revenues increased.
  • Purchasing processes have been accelerated thanks to campaigns and fast price calculation modules.
  • Customer satisfaction was increased by using support modules.
  • International sales made easy with multi-language and multi-currency support.
  • Customer confidence was ensured with cargo integration.
  • Quick access is provided with the product filtering feature.
  • All sales were made traceable and sales data was analyzed in detail.
  • User data protection has been ensured with advanced security measures.

 

Experience and Advice

As someone who has experienced the e-commerce services of Comwize software, I recommend these solutions with peace of mind. They provided support by being with us at every step of our digitalization process, from the idea stage. They offered fast and effective solutions in every subject, from the installation to the publication stage, and even to the processes where operations continued. Their solution-oriented and trustworthy approaches, especially in sales and after-sales services, allowed us to progress the process smoothly.

After we started working with Comwize, we experienced a significant growth in our e-commerce volume. Our daily visitor count increased significantly and this increase, combined with customer satisfaction, was positively reflected in our conversion rates. The system infrastructure is extremely strong and every detail has been carefully designed. It offers an ideal solution for companies that want to do e-commerce in terms of both technical infrastructure and user-friendly features. I sincerely recommend Comwize to anyone looking for a strong and reliable business partner.

Our Customers Who Have Done Great Work With Comwize

Fatih KÖKER - Kurucu
Fatih KÖKER
MY HOME HALI, Kurucu
My Home Carpet, one of the most established carpet weaving companies in Turkey, has a history of three generations spanning half a century. It offers you the flawless lines of thousands of years of tradition blended with art. My Home Carpet has an original, innovative, and limitless portfolio in terms of product variety and design.