Sales and Marketing 
Operation 
Financial Affairs 
Website & Mobile Application 
Reduce Complexity in Your Service Processes from Acceptance to Resolution
Provide comprehensive service with call center, web forms and ticket support registration system.
Shipment and Acceptance Procedures
Record general information, warranty status, contact persons and fault category on the form. Track transactions, expenses, payment details and delivery information in one place.
Warranty Tracking
You can manually enter product codes, serial numbers, invoice dates and warranty start/end dates one by one or upload them in bulk from an Excel file.
Ticket Support Registration System
Organize support cases into groups and categories, assign contacts, and add case-specific tasks and activities.
Track Your Service Processes End-to-End
Meet customer demands completely in after-sales services; increase customer satisfaction and improve your service quality by planning your repair, maintenance and support processes in detail.
Complaint Management
Allow your customers to quickly submit their issues using the complaint form on your website; improve your complaint management process and increase customer satisfaction.
Technical Service Management
List your customers registered in the technical service and examine the open or closed service records of each customer in detail.
Spare Parts Management
Save the product details of your spare parts in the system along with information such as group, category, brand and price list.
- Why are after-sales services important?
Service management software allows you to manage service processes efficiently. Full control over service processes and feedback that supports the product development process also increase your efficiency.
- What are the advantages of using after-sales service application?
Managing service processes with an integrated and unified approach strengthens customer loyalty. Comwize after-sales service management software increases efficiency by standardizing processes.
- What should be considered when using after-sales service application?
Using cloud-based solutions in after-sales service management offers many advantages. These solutions eliminate the need for additional investment while providing fast management. They also establish uninterrupted communication between the center and authorized services and provide mobile access.